Privacy Policy
At DOMI Interiors, we respect your privacy and want you to feel comfortable using our website and engaging with our studio. This policy explains, simply and transparently, what personal information we collect, how we use it, when it may be shared, and how we protect it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy applies to information collected through the DOMI Interiors website and through your interactions with our business.
What we collect
When you complete our enquiry form, we collect the information you choose to provide, including your name, email address, phone number, preferred contact method, project location, project type, approximate investment range, timeframe, how you heard about us, and anything else you choose to tell us about your project.
This information is stored through our website and sent to us by email so we can respond to your enquiry and assess how we may be able to help.
Our website also records what visitors enter into the site search and how many results are returned. This information is not connected to your identity.
We use Google Analytics to understand how visitors use our website. This includes information such as pages visited, how you arrived at the website, approximate geographic location, device and browser type, and how you interact with the site. Google Analytics uses cookies to distinguish between new and returning visitors.
Google Analytics does not collect your name or email address through our website.
How we use your information
We use information collected through the website to respond to enquiries, communicate with clients and prospective clients, provide our services, improve our website and understand how it is being used, and meet our legal and administrative obligations.
We do not sell, rent or trade your personal information, and we do not use it for third-party advertising.
Cookies and third parties
Our website uses cookies where necessary for website functionality and through Google Analytics. You can control or disable cookies through your browser settings.
We do not use Facebook Pixel or similar advertising trackers, and our website does not contain embedded YouTube, Vimeo or Google Maps content. Our fonts are hosted directly on our own website rather than loaded from Google or another external font service.
Some information may be processed by third-party service providers that help us operate our website and business, including our website provider and Google Analytics. These providers may process information in Australia or overseas and are required to handle it in accordance with their applicable privacy obligations.
Our website may occasionally link to third-party websites. We are not responsible for how those websites collect, use or protect your information, so we encourage you to review their privacy policies before providing them with personal information.
How we protect your information
We take reasonable steps to protect personal information from misuse, loss, interference and unauthorised access, modification or disclosure.
We retain personal information only for as long as reasonably necessary for the purpose it was collected, our business needs, or where we are required to keep it by law.
Enquiries sent through our website are kept on the website for two years, then deleted automatically.
Your rights
You may ask us what personal information we hold about you and request that we correct inaccurate or outdated information. You may also ask us to delete your information where we are not required to retain it by law or for legitimate business purposes.
If you have a concern about how we handle your personal information, please contact us first so we can address it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Contact
If you have any questions about this Privacy Policy or how we handle your information, please contact:
DOMI Interiors
[email protected]